Last Updated: February 26, 2026
The GreensLedge Group LLC, GreensLedge Advisors LLC, GreensLedge Asset Management LLC, GreensLedge Capital Markets LLC, GreensLedge Capital Markets Europe LLP, GreensLedge Asia Limited. and GreensLedge Korea Ltd. (collectively, “GreensLedge”, “we”, “our”, or “us”) respect your privacy and set forth in this Privacy Notice our practices for handling personal data. “Personal data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, or home address.
In particular, this Privacy Notice describes how we collect, process, retain, and disclose personal data about you when you navigate this website (the “Website”) or communicate directly with us, along with our practices for using, maintaining, protecting, and disclosing such personal data.
Please read this Privacy Notice carefully to understand our practices regarding your personal data and how we treat it. By using our Website, you agree to the collection, use, and sharing of your personal data as described in this Privacy Notice.
The Personal Data That We Collect or Process
The types and categories of personal data we collect or process include:
- Personal information shared with us when you reach out to us, including name, job title, employer, and business contact information (such as email address, physical address, and telephone number).
- Technical information, such as the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
- Details about your Website interactions, including clicks to our Website.
Children’s and Minors Data
This website is not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If you have reason to believe that someone under the age of 18 has provided personal data to GreensLedge, please contact us and we will take appropriate action.
How We Collect Your Personal Data
We use different methods to collect data from and about you including through:
- Direct interactions. You may give us information about you by corresponding with us by phone, email, or otherwise.
- Cookies and similar technologies. Our Website uses first-party cookies that are necessary for the Website to function and to provide requested services. These cookies are set by us (and, in some cases, by our website hosting provider acting on our behalf) and are used for core functions such as maintaining site security, enabling navigation, and preserving your preferences (for example, language or session settings).
Types of Cookies We Use. We use the following categories of cookies:
- Strictly Necessary / Functional Cookies (First-Party): Required to operate the Website and deliver features you request. Without these cookies, the Website may not function properly.
- Hosting Provider Measurement Cookies (Provider-Set on Our Domain): Our hosting provider uses cookies and similar technologies on our Website to measure the number of visitors and site usage volumes so the provider can calculate hosting charges and pricing tiers. These cookies are used for billing and capacity planning purposes and are not used by us to deliver targeted advertising or to track you across third-party websites.
What We Do Not Use. We do not use cookies for:
- Targeted advertising or behavioral advertising
- Cross-site tracking
- Third-party advertising cookies
Your Choices. You can control cookies through your browser settings (for example, to delete existing cookies or block cookies). If you disable strictly necessary cookies, some parts of the Website may not work as intended. If your browser or device offers a “Do Not Track” setting, our Website does not respond to such signals because we do not engage in cross-site tracking via cookies.
Disclosing Your Personal Data
We may share your personal data with:
- Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
- Business partners and suppliers for the purpose of such entities providing services to us.
- To fulfill the purpose for which you provide it.
- For any other purposes that we disclose when you provide the data.
- With your consent.
We may also disclose your personal data to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold.
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements.
- To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.
We are a multinational company and your personal data may be transferred to, accessed from, or processed in countries other than the country in which you reside, including the United States, where we and our service providers operate. Those countries may have data protection laws that differ from those in your jurisdiction.
Your Rights and Choices About Your Personal Data
Depending on your location, you may have certain rights related to your personal data, including:
- Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible, data will be provided in a portable format. Depending on your location, you may have the right to receive additional information and it will be included in the response to your access request.
- Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
- Deletion. You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
Important: The exact scope of these rights vary by your location. There are also several exceptions where we may not have an obligation to fulfill your request.
To exercise any of these rights, please send us an email at PrivacyAccessRequests@RaymondJames.com.
How We Protect Your Personal Data
We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure. However, no website, mobile application, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Website. Any transmission of personal data is at your own risk.
The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.
How We Retain Your Personal Data
We keep the categories of personal data described in this Privacy Notice for as long as reasonably necessary to fulfill the purposes described or for as otherwise legally permitted or required, such as maintaining the Website, operating our organization, complying with our legal obligations, resolving disputes, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.
Links to Third Party Websites
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy notice of every website you visit or service you enable.
Changes to Our Privacy Notice
We may update this Privacy Notice from time to time. We will provide notice of any such changes to the Privacy Notice by updating the “last updated” date and posting the updated Privacy Notice. Your continued use of our website after we make changes as described here is deemed to be acceptance of those changes, so please check the Privacy Notice periodically for updates.
Contact Information
To exercise your rights or ask questions or comment about this Privacy Notice or our privacy practices, contact us at PrivacyAccessRequests@RaymondJames.com.
For California Residents
This California Addendum applies only to individuals who are residents of the State of California. It supplements this Privacy Notice and describes additional disclosures and rights under the California Consumer Privacy Act, as amended (“CCPA”).
For purposes of the CCPA, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include information that is publicly available (as defined by the CCPA) or deidentified or aggregate consumer information.
1. Categories of Personal Information We Collect and Disclose (Past 12 Months)
The table below summarizes the categories of personal information we collect, our purposes, and disclosures in the last 12 months, as required by the CCPA. This information depends on how you interact with us.
| Category | Examples | Sources | Business/Commercial Purposes | Disclosed To |
|---|---|---|---|---|
| Identifiers | Name; email address; postal address; telephone number; IP address | You; your device/browser | Operate, secure, and maintain the Website; communicate with you; comply with law; protect rights and safety | Affiliates; service providers (including hosting provider); in connection with mergers/acquisitions; authorities/other parties as required by law |
| Professional or employment-related information | Job title; employer; business contact details | You | Respond to inquiries; provide services and customer support; administer operations; comply with law | Affiliates; service providers (including hosting provider); in connection with mergers/acquisitions; authorities/other parties as required by law |
| Internet or other electronic network activity information | Browser type/version; operating system; device identifiers; interactions with pages; approximate location derived from IP | Your device/browser; first-party cookies (including hosting provider measurement cookies used for visitor-count measurement for hosting pricing) | Operate and secure the Website; measure usage volumes for hosting pricing and capacity planning; detect and prevent fraud/security incidents; improve performance and user experience | Affiliates; service providers (including hosting provider); in connection with mergers/acquisitions; authorities/other parties as required by law |
We do not intend to collect “sensitive personal information” for purposes that would require offering a right to limit use and disclosure under the CCPA. If that changes, we will update this Privacy Notice and provide any required choices.
2. Sale or Sharing of Personal Information
We do not sell personal information for monetary consideration. We also do not share personal information for cross-context behavioral advertising. If our practices change such that we sell or share personal information as defined by the CCPA, we will provide an appropriate right to opt out and update this Privacy Notice.
3. California Consumer Rights
Subject to applicable exceptions, you may have the right to: (i) know/access the personal information we collect, use, disclose, sell, or share; (ii) request deletion of personal information; (iii) request correction of inaccurate personal information; (iv) opt out of the sale or sharing of personal information; (v) limit the use and disclosure of sensitive personal information (if applicable); and (vi) not receive discriminatory treatment for exercising these rights.
To submit a request to exercise your California privacy rights, please contact us at PrivacyAccessRequests@RaymondJames.com and/or 1.800.647.7378. We will take steps to verify your request consistent with applicable law. You may also designate an authorized agent to make a request on your behalf. However, we may require proof of the agent’s authority and may also require you to verify your identity directly with us.